It’s been just over a week now since Square Enix launched Final Fantasy: Crystal Chronicles Remastered Edition on the Nintendo Switch, PlayStation 4, and mobile devices, and well, let’s just say it hasn’t exactly worked out in some parts of the world.
We’ve already heard how the game was pulled from the local eShop in Australia and New Zealand after ongoing multiplayer and connection issues and now, the game’s director – Araki Ryoma – has issued an apology to all players who have been inconvenienced in the game’s launch week and says the development team and himself will “try to put things right”.
Here is Ryoma’s full message from the Square Enix website:
This is FINAL FANTASY CHRYSTAL CHRONICLES Remastered Edition Director Araki Ryoma. Thank you so much for playing our game.
We have received a lot of feedback from our players since the game was released and are moving to address all the issues raised as quickly as we can, but I must apologize for the delay in making an announcement about the situation.
I also make my sincerest apologies for the inconvenience caused during play.
First of all, the situation where players were unable to play immediately after launch was caused by our servers going over capacity. We ran maintenance to increase that server capacity on August 29, which has led to comparatively stable running thereafter. Going forward, we will move to address any further server issues as required.
We would also like to release rapid updates to address the bugs that are getting in the way of players’ experiences with the game and are working on the update schedule announced below.
We are also looking into making further updates in addition to those detailed below, once we have reviewed player feedback, and will make further announcements once the update content has been finalized.
I must again apologize for the inconvenience caused to our customers and beg your understanding as we try to put things right.
Thank you for your continued support of FINAL FANTASY CRYSTAL CHRONICLES Remastered Edition.
As noted by the director, the development team intends to address “any further server issues as required” and to roll out “rapid updates” to resolve all the bugs as soon as possible. Here are some fixes in the immediate future that are on the way:
The following updates are planned: All platforms
-Fixes for the issue where players will count as already having spawned an unknown element hotspot after being matched with a player who has spawned one and completed a dungeon in multiplayer.
-Fixes for the issue where items can be obtained infinitely.
-Ability for the hosting player to skip boss introduction cut scenes and myrrh drop scenes in multiplayer.
If you have any issues with the game that need to be resolved, you can contact Square Enix via its support page. How was your first week with Final Fantasy: Crystal Chronicles Remastered Edition? Any issues? Leave a comment down below.